FAQ

Frequently Asked Questions | SSD Motorsports

Welcome to our FAQ section. Find answers to common questions about our products, services, shipping, and more. If you can't find what you're looking for, please contact our team.

Installation & Technical Support

Suspension Installation FAQs

  • What's included in a professional installation?
  • How long does installation take?
  • Do I need an alignment after installation?
  • Will my warranty be voided with new suspension?

Wheel & Tire FAQs

  • What size wheels/tires fit my vehicle?
  • Will I need spacers or adapters?
  • What's the difference between wheel offset and backspacing?
  • Can I run larger tires with my stock suspension?

Vehicle Modification FAQs

  • How much can I safely lift my vehicle?
  • Will lifting/leveling/lowering affect my gas mileage?
  • Can I still tow after modifying my suspension?
  • What maintenance is required after modifications?

Orders & Shipping

Order Status FAQs

  • Has my order shipped?
  • How do I track my order?
  • How do I cancel or make changes to my order?
  • When will my backordered item arrive?

Shipping Information

  • How much is shipping?
  • Do you ship internationally?
  • Shipping to Alaska and Hawaii
  • What carriers do you use?

Returns & Exchanges

  • What is your return policy?
  • How do I return a product?
  • What if I received the wrong product?
  • Are there any restocking fees?

Account & Billing

My Account FAQs

  • How do I create an account?
  • How do I update my information?
  • Can I save multiple shipping addresses?
  • How do I view my order history?

Payment & Billing FAQs

  • What payment methods do you accept?
  • When will my credit card be charged?
  • Do I have to pay sales tax?
  • When will a refund appear on my account?

Guarantees & Policies

Price Match Guarantee

  • How does your price match guarantee work?
  • What competitors do you price match?
  • How do I request a price match?
  • Are there any exclusions?

Customer Satisfaction

  • What if I'm not satisfied with my purchase?
  • What if I'm not happy with my installation?
  • Do you guarantee workmanship?
  • What warranties do you offer?

Finding Products

Product FAQs

  • How do I find products for my specific vehicle?
  • What brands do you carry?
  • How do I know if a part is compatible?
  • What's the difference between similar products?

Custom Builds

  • How do I start a custom build project?
  • What's included in a custom package?
  • How long does a custom build take?
  • Can you install parts I purchase elsewhere?

Service Appointments

Scheduling FAQs

  • How do I schedule an installation appointment?
  • What's your lead time for installations?
  • What should I expect when I drop off my vehicle?
  • Do I need to make a deposit for services?

Service Warranties

  • What warranties do you offer on installations?
  • What happens if something breaks after installation?
  • Do you warranty parts purchased elsewhere?
  • How do I schedule warranty service?

Contact Us

If you can't find the answer to your question, please feel free to contact our team:

SSD Motorsports
5903 Nathaniel Way Suite B
Bakersfield, CA 93313
(661) 310-2661
support@ssd-motorsports.com

Hours:
Monday-Friday: 8:30 AM - 5:00 PM
Saturday: 8:00 AM - 1:00 PM (Call Only)
Sunday: Closed

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